Who we are

Our website address is: https://hermesavenueapartments.com. Our phone number is 760 729-5390. Our email address is hermesproperties@trilar.com.

What personal data we collect and why we collect it

Contact forms

We use a contact form on our website in case visitors would like to reach us via a contact form. We collect your full name, phone number, email address and any message you include. We store this information so that we can respond to your inquiry. By submitting our form you agree to be contacted by us.

We also use a tenant maintenance request form that collects your name, phone number, email address, which property you reside at, if you are giving us permission to enter your unit without your presence, and the nature of your maintenance request.

Finally, we use a payment portal where you may have an account so you can pay your rent online. This is handled by our vendor – RealPage. Their privacy policy can be found at – https://www.realpage.com/privacy-policy/

Cookies

When you access our website, our servers may place small text files (“cookies”) on your computer for record keeping purposes. Among other things, cookies enable us to gather information about your activity on our website for the purposes of improving your online experience, establishing secure user accounts, remembering your preferences and settings, and for other similar customization purposes.

Links to other websites

Our application forms are processed at a third party site – RealPage.com. Their privacy policy can be found at: https://www.realpage.com/privacy-policy/.

Analytics

We are not currently using an analytic service such as Google Analytics. 

How we protect your data

Your data is protected by standard industry practices for email storage and computer security.